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Context Help

If you get lost inside our hosting Control Panel, the very first step you should take is to push the Help button, which is visible on each and every page. A pop-up menu will appear. It comprises elaborate info about all the actions that you can perform on that particular page. Each popup shows up on the same page so that you can quickly return to your work.

Video Tutorials

We have a huge variety of how-to video clips describing how to use our web hosting Control Panel. They're designed for those of you who want to see how things are getting done rather than just reading articles. In this way, everyone can swiftly get to know our hosting Control Panel by simply watching our step-by-step educational video clips.

F.A.Q.

If you can't find the solution you are looking for, take a gaze at our extensive Frequently Asked Questions database, which covers questions asked by actual persons and offers real solutions. We regulary "revamp" our Frequently Asked Questions section with new articles in order to cover all the new additions and innovations related to our system.

Ticketing System

If you still can't discover the answer you searching for in the FAQ section either, you can contact our excellent team of support engineers available 24x7 and eager to help you with any query. Each trouble ticket you submit will be responded to in less than one hour (the average support ticket response time being only 20 mins), so you will not have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 67371

Sales Lines Working Hours:
Monday to Friday:
09.00 AM - 11.00 PM GMT/UK
05.00 AM - 07.00 PM EST/USA
07.00 PM - 09.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com